Customer Privacy Policy

1. Introduction

Tranzmit (“we,” “our,” or “us”) is committed to protecting the privacy and security of information related to transactions processed through our platform. As a money remittance aggregator, we facilitate transactions between financial institutions and remittance service providers. We do not collect or store customer data beyond what is required for transaction processing and compliance with regulatory requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.

2. Information We Collect

We only collect and process personal information necessary to facilitate remittance transactions, including:

  • Transaction details (amount, sender/receiver financial institution, transaction ID)
  • Identification details required for KYC compliance (as provided by financial institutions)
  • Contact details necessary for regulatory reporting

We do not collect or use customer data for marketing purposes.

3. How We Use Information

The information we collect is used strictly for:

  • Processing remittance transactions
  • Compliance with legal and regulatory requirements (AML/KYC laws)
  • Fraud prevention and security monitoring
  • Internal operational purposes

4. Data Sharing and Disclosure

We do not sell or share customer information with third parties for marketing purposes. However, we may disclose information in the following cases:

  • Regulatory Compliance: To comply with legal, governmental, or law enforcement requests.
  • Financial Institutions & Partners: As necessary to facilitate transactions.
  • Security & Fraud Prevention: To protect against unauthorized access, fraud, or security risks.

5. Data Security

We implement industry-standard security measures, including encryption, access controls, and secure storage, to protect transaction-related information. Only authorized personnel have access to customer-related data for compliance and operational purposes.

6. Data Retention

We retain customer data only for as long as required by applicable laws and regulatory requirements. Once the retention period expires, data is securely deleted or anonymized.

7. Customer Rights and Contact Information

Since Tranzmit does not directly engage with end consumers, data inquiries should be directed to the financial institutions or remittance service providers handling the transaction. However, regarding regulatory or compliance-related concerns, you may contact us at:

Email: compliance@tranzmit.net
Website: www.tranzmit.net

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on our website.